Last updated: August 1, 2025

This Privacy Policy describes our practices regarding the collection, use, and disclosure of your personal data when you use the services of Eva Beauty Hub — including our website, contact forms, and communication channels — and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using the website or contacting us, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Company (“we”, “our” or “ours”) refers to Eva Beauty Hub, located in Portugal, RUA DO SOL 69, 4000-530 PORTO, RESULTA MATRIZ LDA.

Cookies are small text files placed on your device that store information about your browsing activity.

Country refers to Portugal.

Device means any equipment with access to our website, such as a mobile phone, tablet, or computer.

Personal Data are any information relating to an identified or identifiable natural person.

Service refers to our beauty services and the website evabeautyhub.com.

Service Provider refers to third parties that help us operate the business, including:
• Altegio (service booking)
• Mailchimp (marketing)
• Stripe (payments)
• Ablato (internal management)
• Google (advertising and analytics)
• Meta (advertising and communication)

Usage Data includes information collected automatically during interaction with the website or communication tools.

User (“you”) means the person accessing or using our services or website.

Collection and Use of Your Personal Data

We may collect the following information:

• Full name

• Phone number

• Email address

• Booking details (selected service, date, and time)

• Payment status (processed via Stripe; we do not store card data)

• Consent preferences (e.g., newsletter subscription)

• Website usage data (via cookies and analytics tools)

Purposes of Data Processing

We use your personal data to:

• Respond to requests sent through forms or communication channels

• Send promotional emails (via Mailchimp) — you can unsubscribe at any time through the link in the email or by contacting us

• Manage, confirm, and change bookings (via Altegio)

• Process pre-payments and secure transactions (via Stripe)

• Analyze service performance and website usage (via Google Analytics or similar tools)

• Personalize your experience and remember preferences

• Comply with legal and regulatory obligations

• Ensure security and prevent fraud

We do not sell or share personal data as defined by California legislation (CCPA/CPRA) or similar.

Legal Basis for Processing (Art. 6 of the GDPR)

We process your data legitimately under one or more legal grounds:

• Consent (e.g., newsletter, cookies, marketing)

• Contract execution (e.g., managing bookings, providing services)

• Compliance with legal obligation

• Legitimate interest (e.g., improving services, security, preventing fraud)

Sharing of Your Data

We may share personal data only with:

• Altegio — booking management

• Mailchimp — email marketing (only with consent)

• Stripe — secure payments

• Ablato — internal management tools

• Google — analytics and advertising

• Meta — advertising and communication

• IT Providers — hosting, security, and website maintenance

All providers operate under contracts compliant with the GDPR, including appropriate protective clauses.

Cookies and Tracking Technologies

We use cookies to enhance navigation, analyze traffic, and support essential website functionalities.

Types of cookies:

Necessary Cookies
Essential for the functioning of the website. Cannot be disabled.

Preference Cookies
Store settings (e.g., language, region) and personalize the experience.

Analytical Cookies
Help us to understand how visitors use the website.
We use Google Analytics with IP anonymization.

Marketing Cookies
Used for remarketing and personalized ads (Google Ads, Meta, Mailchimp).

Cookie Consent

Analytical and Marketing cookies are only loaded after consent via our banner.
You can accept, reject, or manage preferences.
You can withdraw consent at any time through the Cookie Settings in the footer.

Cookie Retention

• Session cookies: deleted when the browser is closed

• Persistent cookies: automatically expire (1–24 months) or can be removed manually

A complete list of cookies used can be found on our Cookie Details page.

Your Rights Under the GDPR

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Limit or object to processing

• Request data portability

• File a complaint with the CNPD (www.cnpd.pt)

Additional Rights for International Users

Our policy complies with the GDPR of the European Union.
If you are located outside the EU, you may have additional rights:

United Kingdom (UK GDPR): rights equivalent to the GDPR.
Brazil (LGPD): access, correction, deletion, and portability.
California (CCPA/CPRA): right to access and deletion; we do not sell or share personal data.

To exercise any of these rights, contact us: hello@evabeautyhub.com.

Data Retention

We retain your data only for the period necessary to:

• Provide services and respond to contacts

• Comply with tax, accounting, and legal obligations

• Resolve disputes and enforce agreements

After that period, the data is deleted or securely anonymized.

Data Security

We implement appropriate technical and organizational measures to protect your data.
However, no online transmission method is 100% secure.
We continuously monitor and improve our systems to reduce risks.

Minor's Privacy

Our services are not intended for minors under 13 years old without supervision.

We provide services to minors only with the consent and presence of a parent/legal guardian.
In such cases, the data collected relates to the legal guardian, not the minor.

If you believe a minor has provided data without the necessary authorization, please contact us for removal.

International Data Transfers

Some providers may process data outside the EU (e.g., USA).

For these transfers, we rely on:

• Companies certified under the EU–US Data Privacy Framework, or

• Standard Contractual Clauses (SCCs) approved by the European Commission
  (with additional measures where necessary)

Links to Other Websites

Our website may contain links to third-party sites.
We are not responsible for their privacy policies.
We recommend that you review those policies individually.

Changes to This Policy

We may update this Privacy Policy periodically.
The most recent version will always be available at evabeautyhub.com.
Significant changes will be communicated via email or through notification on the website.

Contact

If you have questions about this Policy or your personal data, please contact us:

Eva Beauty Hub
Email: hello@evabeautyhub.com
Phone: +351 961 386 732
Website: https://evabeautyhub.com