Last updated: August 1, 2025

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the services of Eva Beauty Hub — including our website, contact forms, and communication channels — and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using the website or contacting us directly, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

For the purposes of this Privacy Policy:

• Company (referred to as “we”, “us” or “our”) refers to Eva Beauty Hub, located in Portugal, RUA DO SOL 69, 4000-530 PORTO, RESULTA MATRIZ LDA.

• Cookies are small text files placed on your device that store information about your browsing activity.

• Country refers to Portugal.

• Device means any device that can access our website, such as a phone, tablet, or computer.

• Personal Data means any information that relates to an identified or identifiable individual.

• Service refers to our beauty services and website https://evabeautyhub.com.

• Service Provider refers to third parties that help us operate our business, including Altegio (booking), Mailchimp (marketing), Stripe (payments), Ablato (management tools), Google (advertising and analytics), and Meta (advertising and communication).

• Usage Data refers to data collected automatically when you interact with our website or communication tools.

• You means the individual accessing or using our services or website.

Collecting and Using Your Personal Data

We may collect:

• Full name

• Phone number

• Email address

• Booking details (e.g., service selected, date/time)

• Payment status (via Stripe; we do not store card details)

• Consent preferences (e.g., newsletter opt-in)

• Website usage data (via cookies and analytics tools)

How We Use Your Data

We use your data to:

• Respond to your inquiries submitted via contact forms or communication channels

• Send promotional emails if you opted in (via Mailchimp) — you can unsubscribe anytime via the unsubscribe linkor by contacting us

• Manage and confirm your bookings (via Altegio)

• Process prepayments and secure transactions (via Stripe)

• Analyze service performance and website usage (via Google Analytics and similar tools)

• Personalize your experience and remember your preferences

• Comply with legal obligations

We do not sell or share personal information as defined by California (CCPA/CPRA) or similar laws.

Legal Basis for Processing (GDPR Art. 6)

We process your data lawfully under one or more of the following grounds:

• Your consent (e.g., newsletter subscription, cookies, or marketing opt-in)

• Performance of a contract (e.g., fulfilling bookings or responding to inquiries about our services)

• Legal obligations (e.g., consumer rights, tax compliance, if applicable)

• Legitimate interest (e.g., service improvement, fraud prevention)

Sharing Your Data

We only might share your personal data with:

• Altegio (for online booking and appointment management)

• Mailchimp (for email marketing, only if you subscribed)

• Stripe (for secure payment processing)

• Ablato (for internal management tools)

• Google (for analytics and advertising, anonymized where possible)

• Meta (for advertising and communication services)

• IT providers who help us operate our website securely

All providers process data under GDPR-compliant agreements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support our services.

Types of cookies we use:

1. Necessary Cookies

   • Essential for the proper functioning of our website.

   • Enable core features such as security, page navigation, and access to secure areas.

   • These cookies cannot be disabled.

2. Preference Cookies

   • Allow the website to remember choices you make, such as language or region.

   • Provide a more personalized experience.

3. Analytics Cookies

   • Collect information about how visitors use our website.

   • Help us understand traffic patterns and improve site performance.

   • We use tools such as Google Analytics with IP anonymization enabled.

4. Marketing Cookies

   • Track browsing behavior to deliver relevant ads and promotions.

   • Used by platforms such as Google Ads, Mailchimp, and Meta for remarketing.

Cookie consent

• Analytics and Marketing cookies only load after you provide consent via our cookie banner.

• On your first visit, you can choose Accept, Reject, or Manage cookies.

• You can withdraw consent anytime through the Cookie Settings link in our footer.

Cookie retention

• Session cookies are deleted after you close your browser.

• Persistent cookies remain on your device until deleted manually or until they expire (typically 1–24 months).

A detailed list of cookies we use, with their purposes and retention periods, is available on our Cookie Details page.

Your Rights Under GDPR (EU/EEA)

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Restrict or object to processing

• Receive a copy of your data in a portable format

• Lodge a complaint with CNPD (Comissão Nacional de Proteção de Dados), the Portuguese Data Protection Authority (www.cnpd.pt)

Additional Rights for Worldwide Users

Our Privacy Policy is designed to comply with the EU General Data Protection Regulation (GDPR). If you are located outside the EU, you may have additional rights under local privacy laws:

• United Kingdom (UK GDPR): UK users enjoy the same rights as EU users under GDPR.

• Brazil (LGPD): Brazilian users have similar rights to GDPR, including access, correction, deletion, and portability of data.

• California, USA (CCPA/CPRA): We do not sell or share personal information. California residents may request access to, or deletion of, their personal data by contacting us.

If you are outside the EU and wish to exercise privacy rights under your local laws, please contact us at hello@evabeautyhub.com. We may request information to verify your identity and will respond within 30 days, extendable where permitted by law.

Data Retention

We retain your data only as long as necessary to:

• Provide services and respond to inquiries

• Comply with tax, accounting, and legal obligations

• Resolve disputes or enforce agreements

After that, we securely delete or anonymize your data.

Security of Your Data

We take reasonable organizational and technical measures to protect your personal data. However, no method of online transmission is 100% secure. We continuously monitor and improve our systems to reduce risks.

Children’s Privacy

Our services are not intended for anyone under the age of 13 to use independently. In Portugal, the minimum age for valid online consent is 13.

We may provide services to minors only with the consent and presence of a parent or legal guardian. In these cases, we collect and process the parent’s or guardian’s personal data, not the minor’s.

We do not knowingly collect or store personal data directly from children. If you believe a child has provided us data without the necessary parental authorization, please contact us so we can remove it.

Where local law requires a higher age for valid consent (e.g., 16 in some EU countries), we follow the higher age requirement.

International Data Transfers

Some of our service providers (e.g., Altegio, Mailchimp, Stripe, Ablato, Google, Meta) may process data outside the EU.

Where we transfer personal data to the United States, we rely on:

• Vendors certified under the EU–US Data Privacy Framework, or

• Standard Contractual Clauses (SCCs) approved by the European Commission, with supplementary measures if needed.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content. Please read their policies separately.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version is always available at https://evabeautyhub.com. Material changes will be communicated via email or website notice.

Contact Us

If you have any questions about this policy or your personal data:

Eva Beauty Hub
📧 Email: hello@evabeautyhub.com
🌐 Website: https://evabeautyhub.com